Overview

This Shipping Policy explains our procedures for processing and delivering physical goods. We prioritize prompt, secure delivery and clear communication.

Order Processing

Orders are handled during regular business hours once payment is confirmed. High demand or holidays may cause minor delays. Any significant delays will be communicated promptly.

Shipping Methods

We collaborate with reliable couriers and postal services for dependable delivery and tracking. Shipping options vary based on your location.

Expected Delivery Times

Delivery times differ by destination. Domestic shipments generally arrive within 5–14 business days, while international deliveries might take 10–21 business days.

Shipping Restrictions

Certain areas may have import limits or delivery restrictions. Customers should ensure their addresses are correct and deliverable.

Handling Lost or Damaged Items

If your order is lost or damaged, contact us right away. We will cooperate with the courier to determine a suitable resolution, possibly involving a replacement or refund.

Customs and Duties

International shipments may incur customs fees or taxes determined by local officials. These are the recipient's responsibility.

Proof of Delivery

Once a courier confirms delivery to the given address, responsibility transfers to the recipient.

Policy Revisions

This Shipping Policy may be revised over time. Updates will be displayed on this page.